Tuesday, February 27, 2024

Empathy: The Key to Effective Leadership in Times of Turmoil – Insights from Joshua Host, Founder of Thrivelab

Leaders Perception Magazine is currently running an interview series called – Leadership in Times of Crisis
Today, we had the opportunity to interview Joshua Host who is a Founderat Thrivelab.

Meet Joshua Host, the visionary Founder of Thrivelab, a groundbreaking platform revolutionizing hormone health accessibility. Joshua’s personal journey of overcoming a traumatic brain injury led him to discover the untapped potential of bio-identical hormone therapy. Motivated by the staggering statistics of untreated hormone imbalances affecting millions, he co-founded Thrivelab to make a difference in people’s lives.

Interviewee Name: Joshua Host

Company: Thrivelab

Joshua Host’s favourite quote: “My mission in life is not merely to survive, but to thrive.” Maya Angelou

The Interview

Thank you so much for joining us today! Tell us a little bit about yourself. What is your backstory?

Joshua Host : Joshua Host is a mission-driven founder with a track record for scaling platforms in various industries, including health tech, hospitality, and real estate development. After being hit by a car in 2010, Josh was sidelined with a brain injury and massive cognition issues until Joshua found a study by Harvard Medical School that studied the off-label use of bio-identical hormone therapy to treat traumatic brain injuries.

Within 30 days, his brain turned on, and Joshua was elated and obsessed with understanding the treatment better. That led to the startling discovery of a hormone imbalance epidemic affecting over 84 million Americans, and only 12% will find treatment. With the leading clinical minds in hormone health, Joshua co-founded Thrivelab to make hormone health accessible and affordable nationwide.

Could you please share a specific crisis situation you’ve faced as a leader and walk us through the strategies you employed to navigate through it successfully? What were the key decisions and actions you took, and what were the outcomes or lessons learned from that experience?

Joshua Host : When leading a team through turbulent times, focus on empathy, not control. For instance, let’s say a business owner responds to economic stress by implementing more rules on their employees, like more productivity oversight and more expectations which increase workload.

But at the same time, one of their employee’s partners was laid off due to the economy – and the additional changes at work are only making the transition for their family more difficult.

Navigating uncertainty with your team means opening the floor and listening. It means problem-solving and transparent conversations, all with sensitivity and empathy at the forefront. That’s how you make an impact.

From your observations, what common mistakes or pitfalls have you seen leaders fall into during a crisis?

Joshua Host : Some leaders try to take back control of a crisis by exercising control over their employees – this is never the answer.

Leaders Perception would like to thank Joshua Host and Thrivelab for the time dedicated to completing this interview and sharing their valuable insights with our readers!

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